Complexity, consolidated into one point of access.
Greece's official digital government platform — one place for certificates, permits, and public services, without visiting offices.
Before consolidation, accessing a public service in Greece meant knowing which office handled it, what to bring, and when it was open — repeated separately for every certificate, permit, and form.
The brief wasn't to digitise each office individually. It was to remove the need to know any of that in the first place.
The platform's own mAigov digital assistant replaces the hardest part of the old process: knowing which office, form, or procedure applies to you.
A citizen now describes what they need in their own words — the platform routes them, instead of the other way around.
The gov.gr homepage today — including mAigov, its live digital assistant.
Pixelocracy designed the national digital transformation strategy behind the platform, and built the zero-trust security architecture protecting it — a documented contribution to a national initiative, not sole ownership of it.
The national digital transformation solution and roadmap for consolidating public services.
Zero-trust security architecture for mission-critical infrastructure.
Cited as a proof point for citizen-facing platform work at national scale.
80% fewer manual security checks · 0 breaches in 2 years.
9M citizens now reach public services through a single platform instead of a patchwork of offices — with more than 2,000 services consolidated into one place.
That consolidation also saves an estimated €400M every year — while gov.gr has become the second strongest brand in Greece, built on a service citizens actually rely on.